8 widespread outsourcing misconceptions that must be debunked

Common misconceptions of outsourcing should be debunked so that businesses of...


Singapore’s customer management company Everise acquires US-based Trusource Labs

Trusource specialises in technical support for Internet of Things and help desk...


The org chart is broken, and we need to hack away at corporate hierarchy

My challenge is for leaders to pave the various roads for growth of their...


Planning to start an outsourcing business in the Philippines? Consider these tips

The Philippines clearly is an optimal place to start up your BPO, but there may...


Planning to start an outsourcing business in the Philippines? Consider these tips

The Philippines clearly is an optimal place to start up your BPO, but there may...


Planning to start an outsourcing business in the Philippines? Consider these tips

The Philippines clearly is an optimal place to start up your BPO, but there may...


Outsourcing, education and innovation in a post-Trump world

Technology is evolving exponentially, and to stay ahead we have to change the...