Customer feedback is a development opportunity

To be successful, a company should adopt a consumer-first philosophy that...


Virtual product placement is coming for TV and movies and Ryff has raised cash to put it there

In a world where ad rates are declining for traditional broadcast media, the...


GetYourGuide widens its horizons, will expand its Originals short tours into day trips and more

GetYourGuide has made a name for itself as the startup that helped the stale...


Helping banks refine sales pitches and customer service, Minneapolis-based Total Expert raises $52 million

It’s no secret that the art of customer service in the modern era is...


6 steps to reduce churn for high volume subscription companies

Your customers don’t really want to cancel. At least, not all of them....


Verified Expert Brand Designer: Studio Rodrigo

Ritik Dholakia worked as a startup product manager before he co-founded Studio...


Videos lead brand creative growth with 3x increase since 2017

James Winter Contributor James Winter is currently the VP of Marketing at...


Brand is more than meets the eye

This guest post is a part of our latest initiative to demystify design and find...


When to ditch that nightmare customer (before they kill your startup)

Three million dollars. That’s the largest amount of money I’ve ever...


SentiOne raises $3.5 million to monitor social media

 While it’s not exactly sentient, Sentione sure sounds like it should...