How to build customer trust even amidst a recession

With thoughts about a more sustainable future, businesses should prepare for all...


4 ways to build customer service through social media channels

Your social media presence and how you interact with your customers is key to...


Rewards: Strategies for improving existing brand communities

How rewards can help enhance your brand awareness According to a research study,...


Building up customer loyalty with emotional branding

People buy from people Becoming a globally prominent expert authority is...


The art of customer loyalty

Brand loyalty isn’t dead — you just have to work harder to guarantee...


How to use podcasts to enhance your brand visibility and reach

Don’t underestimate the power of the human voice Today, the competition in...


Playing for retention? Here are 5 customer loyalty mistakes you are probably making

Your regular clients expect the similar or even better experience each time they...


Live customer support can help enhance e-commerce engagement and conversions

Online buyers expect instant answers Editor’s...


New startups, this is what you need to know about gaining and retaining customer loyalty

Cultivating loyalty today is harder than ever because the average online...


New startups, this is what you need to know about gaining and retaining customer loyalty

Cultivating loyalty today is harder than ever because the average online...