What are the basics of design thinking, and how to apply it?
According to Parsons New School, 75 per cent of organisations self-report...
How do you optimise the customer experience during a festive rush?
With the growth of e-commerce, customers are becoming used to higher standards...
What Tokopedia does to ensure high quality customer relations management
Tokopedia believes that the spirit of customer service should not be limited to...
What Tokopedia does to ensure high quality customer relations management
Tokopedia believes that the spirit of customer service should not be limited to...
Topbox raises $5M for its customer experience analytics service
Topbox helps businesses understand how their customers experience their products...