Cloud telephony can help e-commerce startups improve customer acquisition and engagement

Cloud telephony can improve engagement through personalised experience,...


Cloud telephony can help e-commerce startups improve customer acquisition and engagement

Cloud telephony can improve engagement through personalised experience,...


Cloud telephony can help e-commerce startups improve customer acquisition and engagement

Cloud telephony can improve engagement through personalised experience,...


6 common mistakes e-commerce entrepreneurs make when building/operating their business

Just because you don’t have a literal storefront doesn’t mean you...


Indonesian digital customer service platform Bornevia to shut down in April

Bornevia recommends their users to migrate to US-based Zendesk or other...


Effective e-commerce: How better customer engagement wins you loyalty and satisfaction

Ensuring customer satisfaction will lead to repeat conversions and...


Effective e-commerce: How better customer engagement wins you loyalty and satisfaction

Ensuring customer satisfaction will lead to repeat conversions and...


How to retain your customers: 6 things to do

Because when you get great customers, you wouldn’t want to let them go...


The long game: A crash course in customer lifetime value

Focus less on immediate profits, and more on cultivating healthy relationships...


The long game: A crash course in customer lifetime value

Focus less on immediate profits, and more on cultivating healthy relationships...