The long game: A crash course in customer lifetime value
Focus less on immediate profits, and more on cultivating healthy relationships...
The holiday rush is yet upon us again; Here’s how to keep your customers happy during the festive period
The holidays are (always) right around the corner Christmas is over, and Chinese...
The holiday rush is yet upon us again; Here’s how to keep your customers happy during the festive period
The holidays are (always) right around the corner Christmas is over, and Chinese...
The holiday rush is yet upon us again; Here’s how to keep your customers happy during the festive period
The holidays are (always) right around the corner Christmas is over, and Chinese...
3 reasons why businesses should put the ‘help’ back in helpdesks
Make service an organisational philosophy and mission — it affects the way...
3 reasons why businesses should put the ‘help’ back in helpdesks
Make service an organisational philosophy and mission — it affects the way...
3 reasons why businesses should put the ‘help’ back in helpdesks
Make service an organisational philosophy and mission — it affects the way...
With a $1.5M seed round, Eloquent Labs mixes AI and Mechanical Turk to fix customer service
Keenon Werling would be the first to agree that conversational AI is...
Cogito closes $15M Series B to improve customer support with science
Cogito, a real-time feedback platform for customer service agents, added...
Service Protect will automatically detect when your flight is delayed and request compensation
Service is an app we’ve covered before – the startup acts...